Returns & Exchanges

At Qualitest, we stand behind the quality of our products and offer a 30-day return policy for items in their original condition. Whether you need a different size or a full refund, our goal is to ensure your complete satisfaction with every purchase.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization form is included inside the box.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing